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Hotels Live Rules and Regulations:

Our #1 Priority is Your Safety

Blog / Announcement
For Immediate Release
October 16, 2020
Hotels Live Rules and Regulations:

Rules & Regulations

  1. We are in compliance with Alberta Health Services. Help prevent the spread. Be Informed – www.alberta.ca/covid19
  2. Please do not attend if you are sick or showing any signs of Covid-19 (Fever, Cough, Sore Throat, Sniffles, Extreme Tiredness, Difficulty Breathing) or if Self-Isolating. Your temperature may be checked upon arrival, if it is determined that you have a fever and are turned away or unable to attend the show that a ticket was purchased for (due to COVID - 19 circumstances), there will be no refunds or credits - No exceptions. Ticket name transfers may be considered no more than 72 hours prior to 4pm of show day.
  3. Masks or face-coverings are Mandatory in all Indoor Public Places in Calgary. ie. Lobby, elevators, hallways, etc. Please bring your own masks or face-coverings and stay 2 meters apart from people.
  4. Masks do not have to be worn in your room or on the balconies within your household group, unless you cannot social distance from another balcony.
  5. 4 People Maximum to an Elevator.
  6. Families are welcome, as this show is all-ages. Please do not leave your children unattended in the room or on the balconies.
  7. There is a strict maximum 4 ppl per room. No room swapping, moving to or visiting other rooms. It is Strictly not allowed to prevent potential spread any violators will be immediately evicted form the hotel.
  8. People sharing a room must be from the same household only or people who live alone can have up to the same 2 non-household contacts.
  9. There is a strict maximum 4 ppl per room. No room swapping, moving to, or visiting other rooms. It is Strictly not allowed to prevent potential spread, any violators will be immediately evicted form the hotel.
  10. No glassware on the balconies, No Leaning over on the balcony railings, No standing on chairs, Do not throw or drop anything from the balcony, No spitting whatsoever.
  11. Filming of this event will take place on the premises. By entering the hotel property, you are hereby granting the rights for yourself to be photographed, recorded, broadcast or published.
  12. Any violation of these rules or inappropriate behaviors will not be tolerated and may result in immediate eviction from the hotel property and possible charges laid by the authorities.
  13. No Refunds or Exchanges allowed. Exceptions can be made for Name Changes.
  14. Valid credit card and matching ID must be presented at check-in (matching to what is in reservation). A $200 hold will be placed on the card, until after the room is checked after departure. Debit, debit/credit cards, cash will NOT be accepted.
  15. Physical distancing must be adhered to outside of hotel room, with risk of eviction
  16. Everyone for the room must arrive / check in together / at the same time
  17. Noise after event / obnoxious behaviour will not be tolerated
  18. Hotel guests are discouraged from leaving their rooms to limited contact, until check out or unless necessary.
  19. All patrons of any Hotels Live events or our Hotel Partners, understand and assume the full risks involved foreseen or otherwise by attending these events and hereby release, discharge and waive any rights to hold harmless in any way, Hotels Live, Livestar Entertainment, Our Hotel Partners, Pulse Concert Works, and employees, contractors, suppliers, partners or presenters related to any of these said companies.
  20. Be safe and have fun while being respectful of each other. Thank you in advance for your compliance on these items and for your valued business. Enjoy Responsibly and Safely!

Rules & Regulations

  1. We are in compliance with Alberta Health Services. Help prevent the spread. Be Informed – www.alberta.ca/covid19
  2. Please do not attend if you are sick or showing any signs of Covid-19 (Fever, Cough, Sore Throat, Sniffles, Extreme Tiredness, Difficulty Breathing) or if Self-Isolating. Your temperature may be checked upon arrival, if it is determined that you have a fever and are turned away or unable to attend the show that a ticket was purchased for (due to COVID - 19 circumstances), there will be no refunds or credits - No exceptions. Ticket name transfers may be considered no more than 72 hours prior to 4pm of show day.
  3. Masks or face-coverings are Mandatory in all Indoor Public Places in Calgary. ie. Lobby, elevators, hallways, etc. Please bring your own masks or face-coverings and stay 2 meters apart from people.
  4. Masks do not have to be worn in your room or on the balconies within your household group, unless you cannot social distance from another balcony.
  5. 4 People Maximum to an Elevator.
  6. Families are welcome, as this show is all-ages. Please do not leave your children unattended in the room or on the balconies.
  7. There is a strict maximum 4 ppl per room. No room swapping, moving to or visiting other rooms. It is Strictly not allowed to prevent potential spread any violators will be immediately evicted form the hotel.
  8. People sharing a room must be from the same household only or people who live alone can have up to the same 2 non-household contacts.
  9. There is a strict maximum 4 ppl per room. No room swapping, moving to, or visiting other rooms. It is Strictly not allowed to prevent potential spread, any violators will be immediately evicted form the hotel.
  10. No glassware on the balconies, No Leaning over on the balcony railings, No standing on chairs, Do not throw or drop anything from the balcony, No spitting whatsoever.
  11. Filming of this event will take place on the premises. By entering the hotel property, you are hereby granting the rights for yourself to be photographed, recorded, broadcast or published.
  12. Any violation of these rules or inappropriate behaviors will not be tolerated and may result in immediate eviction from the hotel property and possible charges laid by the authorities.
  13. No Refunds or Exchanges allowed. Exceptions can be made for Name Changes.
  14. Valid credit card and matching ID must be presented at check-in (matching to what is in reservation). A $200 hold will be placed on the card, until after the room is checked after departure. Debit, debit/credit cards, cash will NOT be accepted.
  15. Physical distancing must be adhered to outside of hotel room, with risk of eviction
  16. Everyone for the room must arrive / check in together / at the same time
  17. Noise after event / obnoxious behaviour will not be tolerated
  18. Hotel guests are discouraged from leaving their rooms to limited contact, until check out or unless necessary.
  19. All patrons of any Hotels Live events or our Hotel Partners, understand and assume the full risks involved foreseen or otherwise by attending these events and hereby release, discharge and waive any rights to hold harmless in any way, Hotels Live, Livestar Entertainment, Our Hotel Partners, Pulse Concert Works, and employees, contractors, suppliers, partners or presenters related to any of these said companies.
  20. Be safe and have fun while being respectful of each other. Thank you in advance for your compliance on these items and for your valued business. Enjoy Responsibly and Safely!